How Conference Calling Works

1. Generate your PIN. Just type in your email address and one will be instantly generated for you.

2. Tell your conference call participants what they need to know:

• The time of the call
• The Powwownow dial-in number
• Your PIN

3. Have a Powwow!

1. At the agreed time, all dial 0844 4 73 73 73, or from a UK mobile use the shortcode 87373.
(Download international dial-in numbers)

2. You will be asked for your PIN and then your name. If you are the first person to arrive on the conference call, you will hear music. As others arrive on the call, you will hear them being announced. When there are at least two people on the call you are ready to start talking!

3. When you have finished your conference call, simply hang up. As each person hangs up, you will hear their name announced. When the last person hangs up, the conference call ends.

Take advantage of the following control keys available during your conference:

# = Skip Intro: 
Skips name recording and PIN playback when joining the call to make the process faster

#6 = Mute: 
By pressing #6, an individual can mute and un-mute his/her handset

#1 = Head Count:  
Allows you to review the number of people on the conference call

#2 = Roll Call:  
This is a replay of all names recorded when people arrived on the conference call. All participants will hear the number of people and the roll call.

#3 = Lock:  
Allows you to lock and unlock a conference call

#8 = Record:  
Allows you to record a conference. To start the recording, press #8. (You will be asked to confirm this by pressing 1). To stop and save the recording, press #8 again and confirm or just hang up the phone.

Also available to Powwownow Premium users:

## = Mute All:  
Enables the Chairperson to mute/un-mute all their participants

#7 = Private Roll Call:   
Allows the Chairperson to hear who is on the call without participants hearing

#9 = Private Head Count: 
Allows the Chairperson to hear how many people are on the call without the participants hearing