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Unified communications allow employees to work more efficiently and in a timelier manner, whilst being free to work from anywhere, bringing with it countless business benefits. With the Olympics around the corner, there is a greater need for flexible working, resulting in people needing a more unified communication strategy within business to cope with these changes.

With unified communications, multiple modes of business communications are seamlessly integrated; it is not a single product but a collection of elements, including web, video, phone, email, applications and systems.

Unified Communications.

Unified communications allows your business to reduce business costs by either the means of office based costs or by time management. It is often the case that many businesses lack efficiency and manual processes are time consuming and inconsistent and often filled with human error. Driving unified communications allows businesses to be effective in their approach to working practices, therefore reducing time, costs and ineffective practices.

The other great thing about unified communications is that it allows for a greater freedom in business, which in turn allows for more flexibility for workers. Presenting a superior employee offering through non-monetary benefits is something that’s becoming increasingly prevalent to staff as budgets are cut and salaries frozen due to the recession.

For your business to strive using unified communications, it needs to be like you are in the same room with the people you are talking too. There is a need for more than just a conference call, there is a need for integration of real-time communications such as telephony, video conferencing, data sharing and unified messaging such as instant messaging, email and SMS.

The benefits of using unified communications is that communications can take place at any point, so you are not bound by the constraints of your desk or your office; you can start a video call on your desktop, transition over to your tablet then carry on an audio call on your mobile as you walk out the office to another meeting. It allows greater flexibility for staff and with greater flexibility comes happier staff, which all results in better business outcomes.

Do you use any unified communications in your workplace? How effective have they been for you?

To enhance your customer experience with us, we have now created a dedicated customer service handle on Twitter. 

Are you a fan of social media? Are you constantly on Twitter and like to have the answers to your questions at your fingertips? Then our new dedicated customer service handle on Twitter is for you. You can contact us via @Powwownow_Help and have your questions answered by one of our friendly customer service team. Operating Monday to Friday 8am-6pm BST.

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So last night saw another episode of BBC’s The Apprentice and it seems that ‘Strategy’ was the popular word of the show!

Twitter streams flooded with the hashtag ‘Strategy’ as Azhar went into overdrive using the term, which ended up in his demise by being the unlucky fired candidate.

We are strong believers in having a strategy for business success, but there comes a point when you need to have a strong strategy that works, not just talk about one so much it makes your ears want to bleed!

Last night’s show saw the candidates go back to Lord Sugar’s roots in Essex and every stereotype came out of the woodwork – fake tan, fake nails, fake lashes!! But it seems that stereotypes work and sometimes a simple plan is the best plan as seen with team Sterling’s ‘Strategy’ of selling fake tan at a shopping centre clinching victory. With their takings almost hitting the £1,000 mark it wasn’t  a bad profit from the £150 starting point.

The candidates look for locations to sell, sell, sell.

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