Archive for May, 2009
Happy bank holiday folks
Posted by Powwownowteam in Opinions on May 22nd, 2009
Many of you may not know that we work on Paradise Road, it’s true – look on the website.
I’ll spare you the cheese about what a ‘paradise’ my working environment is but I can tell you about the town Paradise Road is situated in – Richmond. As we’re on the cusp of bank holiday (YAY) if you fancy a day out in Richmond (worth the trip) here are a few tips:
Start off by heading to Richmond Park where you have 2500 acres, 650 free roaming deer and a whole lot of walking, you don’t need to be a rambler to enjoy the Park. There are beautiful plantations; Isabella is my favourite, children’s play areas, a café, ponds, cycle tracks, horse riding and most importantly room to picnic without sitting on someone else’s lap.
Make your way down to the river for a pint. There are a large selection of bars and restaurants to chose from, my favourite is The White Swan but that is mainly because I can take my dog and child, if you are without either of these two appendages the world’s your oyster (and any of the 10 bars on the river will let you in!)
Visit Terrace Gardens which is a walk along the riverside, beautifully landscaped and leading up to the top of Richmond Hill this is a little area of tranquillity set to overlook the river and seems to be missed by the main throng of visitors as it is a short walk from the main town. When you get there you’ll be thanking me for this little gem
Have a pint on Richmond Hill at sunset, a view not to be missed – this is where I go when I want to be cheered up. I won’t spoil it for you by attempting to put into words how ‘feel good’ a sunset is there. Experience it yourself.
To round off the day, break some bread in Gaucho Richmond, I can just hear my partner say ‘break the bank more like’ as he reads this but even he has to agree that the steak is divine, the view is wonderful and the Malbec eases the bill
On that note people I hope you all have a wonderful bank holiday (after all that talk of Richmond I am heading to Wales) I hope you get time to relax, recharge the batteries and let’s keep our fingers crossed the weather holds out!
As our American friends would say ‘happy holidays y’all’
Fooling around with Google Maps
Posted by Carl Pappenheim in Techie Talk on May 22nd, 2009
They say you shouldn’t take your work home but, if you’re lucky, sometimes your curiosity is piqued by something that you just have to investigate on your own time. No, I’m not talking about cyber stalking the office babes on their Facebook pages, quiet down at the back. This week, I’ve been putting the finishing touches to our new conference call scheduler application and, while implementing a Google maps tool for calculating time zone differences, I started thinking about their zoom levels. I can’t tell you how many times I’ve tried to print off directions and found that the route was too small to be clear, then zoomed in and found the route didn’t quite fit all on one screen. It seems like a big leap at those times, yet when you’re looking at the whole world, or zoom all the way in to one street, the contrast between stages isn’t nearly so obvious. So what is the change in scale each time you click the plus or minus?
The application Google supply contains a suite of useful procedures, including one which tells you the longitude and latitude of the four corners of the visible area at any one time. So I wrote a small script that would subtract the latitude difference between the top and bottom of the map view whenever I clicked a button, giving me the real distance that was represented by the height of the map area. Then all I had to do was click, zoom in, click.. and so on.
Zoom levels in Google are represented by numbers which you can see if you use the ‘link’ button on the normal maps site.
http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=TW9+1SE&sll=57.704147,0&sspn=1.655398,5.822754&ie=UTF8&t=h&z=16&iwloc=A
The most zoomed out level is 0 and the most zoomed in is 17 (it used to be 15 but as better quality aerial photography and streetview came along it was extended). Here are the relevant distances for a few zoom levels, in degrees.
| 5 | 6.39341931 |
| 6 | 3.196849481 |
| 7 | 1.598441987 |
| 8 | 0.799223142 |
| 9 | 0.399611839 |
(As an aside, to convert longitude difference to miles, divide the Earth’s circumference in miles (24,901.463) by 360. Amusingly, because I am 12 years old inside my head, this comes out at about 69)
Anyway, the numbers look pretty arbitrary, right? I pasted the results into Excel and created a third column with a formula which divided each number in the list by the one after it. Here’s what I got:
| Zoom | Distance | Distance ratio |
| 0 | 153.3373324 | 1.58142375 |
| 1 | 96.96157175 | 1.908420623 |
| 2 | 50.80723325 | 1.988817298 |
| 3 | 25.54645583 | 1.998239156 |
| 4 | 12.78448365 | 1.999631658 |
| 5 | 6.39341931 | 1.999912523 |
| 6 | 3.196849481 | 1.999978421 |
| 7 | 1.598441987 | 1.999994623 |
| 8 | 0.799223142 | 1.999998657 |
| 9 | 0.399611839 | 1.999999664 |
| 10 | 0.199805953 | 1.999999916 |
| 11 | 0.099902981 | 1.999999979 |
| 12 | 0.049951491 | 1.999999995 |
| 13 | 0.024975746 | 1.999999999 |
| 14 | 0.012487873 | 2 |
| 15 | 0.006243936 | 2 |
| 16 | 0.003121968 | 2 |
| 17 | 0.001560984 | ERR |
Ho ho! Looks like that third column is pretty much constant, except at the top end. That’s probably down to inaccuracies in the projection. All flat maps have errors when you try to show a spherical shape on a flat map and they’re always worse near the poles. But otherwise, case closed! Every click on the Google map zoom doubles or halves the size of what you can see. Which is why it seems like such a big difference when I’m trying to print those directions.
Only one question remains: how can I use this knowledge to impress the girls in the office?
How to manage human resources in a small organisation
Posted by Andrew Pearce in Opinions on May 21st, 2009
Andrew Pearce, 20 May 2009
Many small business owners can not justify a dedicated HR resource. As a result they manage their business obligations internally. These obligations can include anything from writing a new contract to tackling health and safety issues. For bosses to maintain a competitive business, it is vital that they not only understand these obligations but also know how to manage them efficiently.
The business environment today is more competitive than ever, so having a dedicated workforce is an invaluable asset to any business. Powwownow is a growing business and our success wouldn’t be possible if I didn’t have the right people on board.
Getting the right team in place starts with the recruitment process – you have to ensure you really understand the role that you have to fill and the type person both you and your team can work with. By getting this right, you will ensure the team gels so they work hard for themselves and for each other.
Once you have made your selection, spend time getting to know them and let them get to know you too. Find out what makes them tick and learn how to work with them to get the best results. Give them the leadership that they require, set them achievable goals and back all of that up with great motivation and training; thus giving them all the tools they need to make their own contribution to the success of the business.
As a boss, you set the strategy for the business and work with your teams to deliver on this strategy whilst constantly keeping an eye on the bottom line. Complying with employment obligations on top of all that can sometimes just feel like an added job to do on the list.
It is not surprising when it comes to managing obligations – whether it’s calculating an employee’s maternity leave or providing them with a work contract – some bosses believe they need to draw in external help. Some will say that employment obligations are complicated and some may say they don’t have the time to manage them themselves. But I want to tell other business bosses that it can be much simpler than you think and by taking control of your obligations personally, you could not only save time and money but also ensure you are much more in control and confident in running your business day-to-day.
There is plenty of free advice available on how to deal with any situation that arises from all your employment obligations – it is readily available and it can come from a number of sources. One area I have found for great advice is knowledge sharing with other entrepreneurs and small business owners – there are clubs throughout the UK for entrepreneurs, and by joining these you can speak with other like-minded individuals that can give you the confidence that you are doing the right thing.
More specifically, when you are starting up a new business, you may also wish to get free advice from the major banks. The Managers are trained to help you through the early stages of business start ups and who knows, they might also lend you some money.
Many small business owners need to overcome any negative preconceptions they may hold over the value of free advice – some people wrongly believe that just because it is free, that it is not worth anything. They think that the best advice is paid-for advice. In fact, the best piece of business advice I received was indeed free – I was at a networking event where I met a brand expert who gave me some invaluable insight into my business idea. This resulted in me taking a simple action which directly led to a huge boost in company turnover and profitability.
I am always amazed by how many small business owners pay for external consultants to help them manage their business obligations. A survey by the Department for Business (BERR) found that 100,000 small businesses in the UK are spending a combined £100 million a year on advice that they might otherwise be able to get for free.
There is a real opportunity for small business owners to find everything they need to manage their business on the internet and it doesn’t take long to source. The best place to start is looking at www.businesslink.gov.uk/employingpeople where the government has placed free online tools, advice and resources to help you manage all aspects of your employment and HR obligations.
In my business, I sadly had to make the decision to make someone redundant. I could have paid huge amounts to someone to help me do this but actually I found everything I needed on the Business Link website. By managing the process myself and by being knowledgeable and confident about my obligations and the process involved, I was able to make it as painless as possible for me and as painless as possible for the employee in what is often a very difficult situation for both parties.
As a small business owner, you often have to perform a number of different roles and just one of these is performing the role of your own internal HR team. Thankfully, this is much simpler than you may think.
Andrew Pearce, CEO of PowWowNow
This article published in HR Magazine. click here to see the original
Spring is here…

Our first Powwownow baby was born on the 16th March this year.
Not-so-little Ethan weighed in at 4.18kg (9lb 3o) and was 54.5cm tall at birth.
Staying awake at night
To introduce myself – I am Paul Lees one of the Directors of Powwownow. I was also around at the start so that qualifies me as a founder.
Powwownow is 5 years old and now quite a big operation so my role is now more strategic than operational (there are lots of very good people doing the operational roles).
Things that keep me awake at night (and I suppose therefore make good blog food) are:
• The impending number change (0870 ceases to pay a rebate from 1 Aug 2009)
• Getting (and staying) at position 1 for all of our keywords on Google – without resorting to black hat techniques
• Keeping tabs on the wider economy and business trends – which inevitably have an impact on our business
• Developing Powwnownow and allconferencecalls – increasing geographic coverage and additional facilities such as web conferencing and video conferencing
I ♥ start-ups
Posted by Powwownowteam in Opinions on May 14th, 2009
Since starting work at Powwownow I have done many a thing around the office (all perfectly above board I might add) but the latest project I have been working on is partnerships and in doing so I have met some really interesting people who work for some really interesting companies.
My favourites are those from start ups (sorry if I am offending anyone I know from the corporate world but these ’start up’ guys are just a whole lot of fun and have unbeatable levels of passion, which gets me all fuzzy inside)
For the purpose of this article I am going to concentrate on my top 5 start ups that I have worked with who give me the ‘fuzzy’ feeling (aka – they are so passionate that I feel they’re going to burst) you may wonder what the purpose of this is – it gives me content and it’ll give you an insight to the best companies to work with. With people like these, you just won’t go wrong
In no particular order:
- Zoho – these guys are so committed that they work through the night. I have the ‘3am e-mail’ situation which I *love* as I know the feeling, there’s nothing as good as the working through the night because you love what you’re doing and can feel yourself moving ahead. Their product is awesome, it incorporates everything from CRM to scheduling and it’s free for smaller users!
- Huddle – and I met a couple of years ago, they were looking for what I had (such a nice position to be in) and I admired what they had and where they were heading. Huddle incorporates everything a good start up should; good product, excited staff and grounded but enthusiastic leaders. It’s the company that you’d tell your best friend to work for (and hope you were invited to their parties!)
- Yuu Guu – if you want good web conferencing, you go to Yuu Guu (or us as we do partner with them and offer their service) but this isn’t about us it’s about them. They are dynamic and exciting, always on the ball (how many CEO’s do you know will pick up their mobile and talk to you about the best way to blog for 40 mins?) I for one have respect for them!
- TalkBizNow - what a challenge this crowd have on their hands, they have the collaboration of Linkedin with a host of added business services . What has impressed me most is their dedication to detail and resistance to stop until things are perfect, that’s what we want from a service – isn’t it?
- Dim Dim – a mighty web conferencing product that allows you to video in too – we likey! When I was in Boston last year Prakash (CTO) took the time out to visit me and discuss what they’re doing on his way to board a 10 hour flight, that’s what I call special
Well, let’s hope this has helped someone out there wondering who they could partner with next. If you get a look in with any of my top five then count yourself very, very lucky!
New beginnings
Posted by Powwownowteam in News on May 14th, 2009
The best place to start is normally the beginning, unless of course you’re going backwards, then it’d be the end – right?
So, here we are at the beginning of the blog, after much excitement we have downloaded and installed, jazzed it up with our rather fetching tone of lime green, added some plug ins we thought were relevant, told staff to add pics and now the reality of ‘the really hard bit’ faces me and it’s called content.
Content, a word I didn’t mind ‘that’ much, before I had to add some to a blog , so on that note I am going to go away, take 5, think of something that’ll knock the socks off you and return with it.
Be prepared to have your socks knocked off kids













