Q: What can I show?
A: PowerPoint Presentations and PDF documents can be shown to 5 participants, and ScreenShow allows you to share the contents of your screen to 2 participants.
Q: Is there a size limit to my document?
A: Your presentation can be a maximum of 200 pages and with a maximum size of 32MB per file.
Q: How many attendees can I have on?
A: This depends on what package you have with us, but the basic service allows you to have 1 host to 5 attendees for PowerPoint and PDF's, or 1 host to 2 attendees for ScreenShow.
Q: Do I need any programmes to run ShowTime?
A: As a Host, you will need to have Java and Active X installed on your computer. When you login to Showtime you will be asked to install these. Click here for more information. You also need to use Internet Explorer. As an attendee, you do not need any additional software.
Q: How do I present a word document or Excel Spreadsheet?
A: ShowTime's ability to cleanly display PDF files means that if you need to display Word or Excel files, it is a simple matter to convert your Word/Excel/other file into PDF format and then upload it. (Tip: if you do not have a copy of ADOBE Acrobat to perform the conversion, there are excellent free PDF converters available for download. Click here.
Q: What is Java and where can I get Java from?
A: You can find all the details here.
Q: Can anyone use ShowTime?
A: All our Enhanced and Premium Access customer have access to ShowTime. If you have not registered for Enhanced Access, click here, or for more information on Premium Access, click here.
Q: How secure is ShowTime?
A: If your files contain sensitive data, we suggest you delete them after use, so no one can access them without your knowledge. While you are presenting, your attendees have no access to your uploaded files. You cannot copy a file off ShowTime and save it back onto your computer.
Q: I cannot upload a file!
A: Make sure that you are using PowerPoint Presentation or PDF format. As a Host, you also need to have Java enabled on your computer. You should also be using Internet Explorer to access ShowTime.
Q: How much does it cost to use ShowTime?
A: ShowTime is a free service, so costs you nothing.
Q: How do you make your money?
A: We make our money from the Voice conferencing service. This is in the form of a rebate that we receive from our telecoms partner. For more information on our Voice conferencing service, click here.
Q: Do I need a particular specification of PC to run ShowTime web conferencing?
A: No, there is no minimum specification of PC required to run ShowTime. As long as you have a computer with Internet Explorer browser and a reliable connection to the Internet, you can use ShowTime web conferencing. The speed at which web conference page downloads operate will naturally vary depending on what sort of Internet connection you have, so a network connection will be faster than a home modem connection, for example.
Q: Do I need a particular type of Internet browser to use ShowTime?
A: It is recommended that you use the latest version of the MS Internet Explorer (IE) browser available to you because IE integrates best with ShowTime, which is largely based on other Microsoft products. Any browser which supports JavaScript will work but the rendering of the ShowTime site itself or PowerPoint presentation files may not be as good as you would like if browsers other than Internet Explorer are used.
