How conference calling works

Conference calling involves three or more people dialling into a call at an agreed time with their dial-in number and PIN. Participants can use a range of dial-in numbers to join the call, as long as they enter their correct PIN for their conference call.

The PIN is a unique six digit number used to determine what specific call they enter.

It’s as easy as 1-2-3

  • Simply enter your email address and get your PIN
  • Share your PIN and dial-in details with your colleagues
  • At the agreed time, dial-in and enter your PIN and start talking

If you’re looking for more than just a simple conference call service, we offer tailored solutions for businesses no matter how big or small. With Premium, we'll provide you with a dedicated account manager to make sure you get the best package for your needs. You can get access to our full range of 140+ Shared Cost, Freephone and Geographic numbers, add video or web conferencing to your calls and get access to iMeet - which enables you to have instant chat synced with video, web and conference calling.

Or if you just want more than Shared Cost numbers, you can buy minute bundles with Extras. This not only gives you options to Shared Cost, Freephone and Geographic numbers, but it helps you cut your costs with calls for as little as 1.7p/min.

Oh, and did we mention? You can add free screen share for your conference calls. Take it as a token of our appreciation for being a loyal customer.

One click to dial in

Just when you thought it couldn't get easier. Now you can dial in with a click of a button by using our mobile app or digital wallet card.

how conference calling

By clicking the 'join conference now' button, our mobile app will instantly dial you into your call so you don't need to enter any dial-in number or PIN. All you have to do is state your name when prompted and presto! You're in your conference call.

how conference calling

You can also download our digital wallet card. This enables you to save your conference call details to your mobile phone as a contact. It also remembers your dial-in number and PIN, so by the time you realise how easy this one click to enter your conference call is, you'll be adding us to your favourites in no time!

In-conference controls

You can have full control over your meeting with our in-conference controls. As the host, you can easily manage your conference call by utilising the keypad controls.

how conference calling

Simply enter the following on your keypad:

#1 = Head Count

#2 = Roll Call

#3 = Lock Call

#6 = Mute

#7 = Private Roll Call For Premium users only

#8 = Record

#9 = Private Head Count For Premium users only

** = Disconnect All For Premium users only

## = Mute All For Premium users only

# = Skip Intro

how conference calling

Simply enter the following on your keypad:

#1 = Head Count

#2 = Roll Call

#3 = Lock Call

#6 = Mute

#7 = Private Roll Call For Premium users only

#8 = Record

#9 = Private Head Count For Premium users only

** = Disconnect All For Premium users only

## = Mute All For Premium users only

# = Skip Intro

Want to keep this on hand? We'll send you a printed version of these shortcuts when you order your free wallet card so you can keep all your conference call essentials (including your dial-in numbers and PIN) in one small pack! Order yours here.

If you want to access your recordings after your meeting, all you need to do is log in to My Powwownow > Account > My Recordings.

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