Top 10 tips for conference calling

The great thing about conference calling is that it's simple and easy to access... or at least it is with Powwownow. Meetings don't always go to plan but with our top 10 tips, you can make sure that your conference call will.

Here are our top tips:

Don't forget your PIN

With the endless amount of passwords we have to remember in our life, it's not always easy to recall each and every one of them. So rather than trying to repeat your 6 digit PIN until you've got it memorised, you can order your free wallet card so you've got it on hand at all times, and you'll never forget your PIN again!

Change your on-hold music

'You can change your on hold music?!' we hear you say. Yes, you heard right. People have a love-hate relationship with on-hold music. They either love it or they hate it because it all comes down to personal preference. Well luckily for you, we've got 15 options to choose from! You can find your favourite on-hold music and change it here.

Have an agenda

If there's no list or set of tasks you need to get through, it's easy to get side-tracked on a conference call. Setting an agenda with what you plan to discuss is an easy way to avoid your call going from a meeting to leisurely chat. Plus, it is a great way to keep everyone on track from the get go.

Learn how to schedule your calls

The good thing about our service is that you can enter your conference call anytime you like. But for most meetings, conference calls are scheduled through a calendar invite. You can find out how to schedule your conference call here, or you can use our scheduling tool to save you the fuss, and we'll send the invite to you and your participants for you!

Don't be afraid to mute yourself

It's really frustrating when you're on a call and all you can hear is the background noise of one of your participants drowning out the person trying to talk. This is where the mute button comes in handy. Simply press #6 to mute and unmute yourself. There's also a number of in-conference controls that you can use as well.

Keep conference call etiquette in mind

You'd be surprised how many pet peeves people have on conference calls. Do you follow the right etiquette? If not, it's best you take a look at the proper conference call etiquette before you start bugging your participants on your call - especially if they're your boss!

Add screen share

Do you ever hate how you can't show someone what you mean when you're on a call? Well now you can. We offer free screen sharing to all of our customers and you can get instant access to it now by visiting our web page

Stay mobile

These days, people are always on the move, so we need to stay mobile like you are. By downloading our free mobile app, you can enter your conference call with just one click, as well as schedule a conference call and arrange an immediate call - so we're ready when you are.

Get the best numbers for your call

We cater to your needs. We offer a simple conference call service that gives you instant access to shared cost numbers, Extras to get you access to a wider set of numbers at cheaper rates, and Premium to give you the full range of numbers as well as dedicated dial-in numbers if you need it.


Have you ever had a moment where you can't - for the life of you - remember what you needed to do as an action from your meeting? Thankfully, you can record your call by pressing #8 and once you've finished, you can simply go to MyPowwownow and find it under Account >My Recordings ... you're welcome.