TOP 10 TIPS FOR CONFERENCE CALLING

The great thing about conference calling is that it's simple and easy to access... or at least it is with PowWowNow. Meetings don't always go to plan but with our top 10 tips, you can make sure that your conference call will.

Here are our top tips:

1. Don't forget your PIN

With the endless number of passwords, we must remember in our life, it's not always easy to recall each and every one of them. So rather than trying to repeat your 6 digit PIN until you've got it memorised, you can download our mobile app and use our one-click dial in feature. This will dial the correct number and enter your PIN for you.

2. Change your on-hold music

'You can change your on hold music?!' we hear you say. Yes, you heard right. People have a love-hate relationship with on-hold music. They either love it or they hate it because it all comes down to personal preference. Well luckily for you, we've got 15 options to choose from! You can find your favourite on-hold music and change it here.

3. Have an agenda

If there's no list or set of tasks you need to get through, it's easy to get side-tracked on a conference call. Setting an agenda with what you plan to discuss is an easy way to avoid your call going from a meeting to leisurely chat. Plus, it is a great way to keep everyone on track from the get-go.

4. Learn how to schedule your calls

The good thing about our service is that you can enter your conference call anytime you like. But for most meetings, conference calls are scheduled through a calendar invite. You can find out how to schedule your conference call here.

5. Don't be afraid to mute yourself

It's frustrating when you're on a call and all you can hear is the background noise of one of your Guests drowning out the person trying to talk. This is where the mute button comes in handy. Simply press #6 to mute and unmute yourself. There's also a number of in-conference controls that you can use as well.

6. Keep conference call etiquette in mind

You'd be surprised how many pet peeves people have on conference calls. Do you follow the right etiquette? If not, it's best you take a look at the proper conference call etiquette before you start bugging your Guests on your call - especially if they're your boss!

7. Add screen share

Do you ever hate how you can't show someone what you mean when you're on a call? Well now you can. With our video call service you can add screen share, allowing your Guests to view exactly what you’re seeing.

8. Stay mobile

These days, people are always on the move, so we need to stay mobile like you are. By downloading our free mobile app, you can enter your conference call with just one click, as well as schedule a conference call and arrange an immediate call - so we're ready when you are.

9. Get the best numbers for your call

We cater to your needs. We offer three different number types - shared cost (0844, everyone pays their cost of their own call), geographic (the usual 020 and 0330 local numbers) and Freephone numbers (premium customers only) to suit your needs. Find out about the different number types and costs here.

10. Record

Have you ever had a moment where you can't - for the life of you - remember what you needed to do as an action from your meeting? Thankfully, you can record your call by pressing #8 and once you've finished, you can simply log into your dashboard to view your recordings.

Want to find out more?