CONFERENCE CALLING FROM A MOBILE?

DIALLING INTO A CONFERENCE CALL FROM A MOBILE? HERE'S WHAT YOU NEED TO KNOW...

When it comes to conference calls, it’s always been pretty easy to join. You get given a dial in number and a PIN that enables you to enter the same meeting as your colleagues. But what’s often overlooked, is what the most suitable dial in numbers are for each guest - particularly if you’re dialling in from a mobile.

KNOW WHAT NUMBER IS RIGHT FOR YOU (AND YOUR GUESTS)

Depending on what country you and your guests are in, what device you’ll be using to join the call and what plan you or your host is on, it all affects your options. For example, if you’ve got guests calling in from Germany, it’s best to get them to dial in using the German dial-in number. If you and your guests are in the UK, it’s best to make sure that there is a UK number to dial into to avoid any international charges. As a rule of thumb, if there’s a dedicated dial in number for mobile, stick to it and if there’s a specific dial in number for the country they’re in, use it.

AVOID NASTY SURPRISES

The reality is, there can be an endless amount of dial-in numbers for users to join the conference call, but what can often happen, is that you don’t get given the right dial in number (and cost) for your call. It’s important to make sure your host knows how and where you’ll be dialling in from and who is going to be charged. If you’re using a shared cost number, everyone pays for the cost of their own call, if you’re using a freephone or geographic number, your host pays. If you’re dialling a geographic number, it’s also worth each user checking whether it’s included in your phone plan as often, it is - meaning that it’ll be free for guests to join.

To avoid any nasty surprises, it’s best to check what the rate of calling each number is, whether it includes VAT and your phone company’s access charge, and whether it’s your host or guests that will pay for the call. And if you don’t know what your phone company’s access charge is, we recommend you check to save yourself from getting nasty shocks on your bill.

REMEMBER HOW TO CONNECT

There’s nothing worse than trying to join a minute before your conference call starts and not knowing how to connect. With PowWowNow, you simply enter the dial in number and PIN when prompted. So to avoid being late to your call, make sure you’ve got your dial in number and PIN on hand and ready to enter. Want to make it easier for yourself? Simply download our mobile app:

DOWNLOAD OUR POWWOWNOW MOBILE APP

You can now download our mobile app from the App Store or Google Play Store to make your conference calls even easier. By being able to invite your participants via text or email, you no longer need to remember your dial-in numbers or PIN – it’s all there for you, which means all you need to do is choose your participants and click send. The best part? You can enter your conference call in just one click!

WHAT POWWOWNOW OFFERS

With PowWowNow, we offer a wide range of dial-in numbers and service more than 140 countries. This includes mobile specific shortcodes and different number types.

With our Standard service, you get access to Shared Cost numbers for you and your guests to dial into. This means that everybody pays for the cost of their own call, which also includes a dedicated mobile shortcode (87373) to make the cost of calling from a mobile cheaper. When using a UK mobile to dial into conference call using the shortcode, you’ll be charged 12.5p/min +VAT if you’re calling from within the UK. Not bad compared to the 40p/min that some providers charge when dialling into an 0844 number from a mobile.

With our Pro and Pro International service, you get access to Freephone and Local (Geographic) numbers in addition to the Shared Cost numbers set. This means that it becomes a lot more affordable to dial in from a mobile, and the difference between Pro and Pro International being that with Pro, all your local UK minutes are included in your package, and with Pro International, all of your local UK & International minutes are included in your package, meaning that you and your guests need never pay for a call again!

With our Enterprise service, we tailor it to each business, so that means negotiable rates and dedicated dial in numbers.

Want to know more about what PowWowNow has to offer? View the full list of differences between our plans and pricing.

Want to learn more about conference calls?