HOSTED VOICE TAILORED TO YOUR BUSINESS

From landline to mobile all through the cloud, with expert support every step of the way.

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THE SMART STEP TOWARDS UNIFIED COMMUNICATIONS

A cloud phone system ready to suit your needs

simple steps to set up hosted pbx
Simple
Cost efficient
Scalable
manage your hosted voice account
Simple
Manage your hosted PBX account through the intuitive online portal, or ask us to do it for you - whatever works for you, we make sure our service is always easy to use.
virtual pbx packages to suit your needs
Scalable
A service that will grow and adapt with your business, your named account manager will help develop a cloud PBX package that's as flexible as your business needs.
free ongoing support with cloud pbx
Cost efficient
There are no expensive hardware costs. Instead, you get all your calls, upgrades, installation, handsets, account management and support for free!

WHAT IS HOSTED PBX?

Cloud PBX allows you to manage a whole host of call features via a simple, self-managed web portal and mobile app.

complete cloud phone system
The entire phone system is stored in the cloud, which gives you guaranteed business continuity, disaster recovery and unlimited access to free updates. You can easily move between devices, update call settings, features and users via the online portal, and you can even keep your existing number for free!

WHY HOSTED VOICE?

Keep your meetings productive by taking advantage of PowWowNow’s full set of features

fully hosted cloud phone system
Free in-platform calls & updates
Avoid expensive calls within your team and remove hardware costs with our fully hosted PBX system.
missed call alerts with cloud phone system
Email notifications
Receive real-time alerts for missed calls and voicemails.
secure hosted PBX network
Handle calls
Easily make, take and route calls across a single secure network.
be business ready with hosted PBX
Business ready
Look professional from the first ring by displaying a number of your choice.
report and record all cloud PBX calls
Reporting & recording
Capture and analyse everything in real-time from usage analytics to calls held.
integrate your CRM to your virtual PBX
Screen pops
Seamlessly integrate cloud PBX into your existing CRM for instant caller enrichment.
Free in-platform calls & updates
Avoid expensive calls within your team and remove hardware costs with our fully hosted PBX system.
Email notifications
Receive real-time alerts for missed calls and voicemails.
Handle calls
Easily make, take and route calls across a single secure network.
Business ready
Look professional from the first ring by displaying a number of your choice.
Reporting & recording
Capture and analyse everything in real-time from usage analytics to calls held.
Screen pops
Seamlessly integrate cloud PBX into your existing CRM for instant caller enrichment.

More features

Auto attendant
The Auto Attendant feature allows callers to be automatically transferred to a person or group without an operator or receptionist.
Call waiting
Call Waiting allows a user to receive multiple calls at the same time. If you are on a call and you receive another call, it will notify you.
Auto call back
If you call another user within your company and they are busy, Automatic Call Back allows you to be notified when they are off the phone.
Click to dial
Click to Dial enables a user to use the Portal to call someone within the directory.
Busy lamp field
A Busy Lamp Field (BLF) gives you the ability to monitor a fellow colleague's line to see if they are available to take a call that you may transfer to them, or to enable you to pick up their calls.
CLI presentation
The Number Presentation functionality allows you to present a different CLI (Caller Line Identification) for outbound calls.
Call barge
Call Barge allows specified users to "barge" into an active call and set up a three-way call.
Do not disturb
Do Not Disturb allows users to set their phone as unavailable so that incoming calls are given a busy treatment.
Call barring
You can control Call Barring at either Site Level, or at User Level to prevent them from dialling in several types of numbers.
Hot desking
Allow a user to use a pre-configured hot desk where a phone is available for them to login to.
Call forwarding
The Call Forwarding feature allows you to divert incoming calls to a number of your choice, or to a voicemail message box.
Hunts group
Hunts group allows to distribute the incoming calls towards several phones lines. Each user will be called in order of the group until a free user is reached.
Call notify by email
Call Notify by Email enables a user to define criteria that cause certain incoming calls to trigger an e-mail notification.
Instant conference group
Gives the user the ability to setup a conference group allowing up to 15 different people to be called automatically once the conference has been started.
Call paging
Call Paging allows a user to call numerous users all at the same time with one-way audio (i.e. only the caller can speak).
Music on hold
Music on Hold allows an administrator to set up and maintain an audio source that can be played to held parties when calls are on hold.
Call park
The Call Park service allows a user to hold the call for an extended period of time, allowing them access to other features and calls as well as making the call available to other users who are notified.
Remote office
Remote office allows a user to use any phone as their 'desk phone' - meaning they won't need to pay locally for calls and their office number will be presented on outgoing calls.
Call pickup group
A Call Pickup Group allows you to answer any phone ringing within the defined call-pickup group.
Sequential ringing
Sequential Ringing enables users to define a list of phone numbers that are alerted sequentially for incoming calls that match specified criteria.
Call queue group
A Call Queue Group is a basic simultaneous Hunt Group with the ability to queue up to 25 calls at network level should all users be busy. Each of them having the option to be customised.
Twinning
Twinning is a service that allows a user to use their mobile phone, or any other handset to behave as if it was part of the same company.
Call recording
The Call Recording feature allows you to record your inbound and/or your outbound calls.
Voicemail
Voicemail capacity is 100 minutes per user and by default all messages will be saved for 30 days.
Call transfer
Call Transfer allows you to transfer the call to any other user or to an external number. It can also be transferred back to you if the recipient does not answer.
Auto attendant
The Auto Attendant feature allows callers to be automatically transferred to a person or group without an operator or receptionist.
Call waiting
Call Waiting allows a user to receive multiple calls at the same time. If you are on a call and you receive another call, it will notify you.
Auto call back
If you call another user within your company and they are busy, Automatic Call Back allows you to be notified when they are off the phone.
Click to dial
Click to Dial enables a user to use the Portal to call someone within the directory.
Busy lamp field
A Busy Lamp Field (BLF) gives you the ability to monitor a fellow colleague's line to see if they are available to take a call that you may transfer to them, or to enable you to pick up their calls.
CLI presentation
The Number Presentation functionality allows you to present a different CLI (Caller Line Identification) for outbound calls.
Call barge
Call Barge allows specified users to "barge" into an active call and set up a three-way call.
Do not disturb
Do Not Disturb allows users to set their phone as unavailable so that incoming calls are given a busy treatment.
Call barring
You can control Call Barring at either Site Level, or at User Level to prevent them from dialling in several types of numbers.
Hot desking
Allow a user to use a pre-configured hot desk where a phone is available for them to login to.
Call forwarding
The Call Forwarding feature allows you to divert incoming calls to a number of your choice, or to a voicemail message box.
Hunts group
Hunts group allows to distribute the incoming calls towards several phones lines. Each user will be called in order of the group until a free user is reached.
Call notify by email
Call Notify by Email enables a user to define criteria that cause certain incoming calls to trigger an e-mail notification.
Instant conference group
Gives the user the ability to setup a conference group allowing up to 15 different people to be called automatically once the conference has been started.
Call paging
Call Paging allows a user to call numerous users all at the same time with one-way audio (i.e. only the caller can speak).
Music on hold
Music on Hold allows an administrator to set up and maintain an audio source that can be played to held parties when calls are on hold.
Call park
The Call Park service allows a user to hold the call for an extended period of time, allowing them access to other features and calls as well as making the call available to other users who are notified.
Remote office
Remote office allows a user to use any phone as their 'desk phone' - meaning they won't need to pay locally for calls and their office number will be presented on outgoing calls.
Call pickup group
A Call Pickup Group allows you to answer any phone ringing within the defined call-pickup group.
Sequential ringing
Sequential Ringing enables users to define a list of phone numbers that are alerted sequentially for incoming calls that match specified criteria.
Call queue group
A Call Queue Group is a basic simultaneous Hunt Group with the ability to queue up to 25 calls at network level should all users be busy. Each of them having the option to be customised.
Twinning
Twinning is a service that allows a user to use their mobile phone, or any other handset to behave as if it was part of the same company.
Call recording
The Call Recording feature allows you to record your inbound and/or your outbound calls.
Voicemail
Voicemail capacity is 100 minutes per user and by default all messages will be saved for 30 days.
Call transfer
Call Transfer allows you to transfer the call to any other user or to an external number. It can also be transferred back to you if the recipient does not answer.

FIRST-CLASS SUPPORT FROM OUR SPECIALISTS

Don’t just take our word for it. See for yourself how PowWowNow Hosted Voice has helped businesses stay connected and productive.

Hosted Voice supports and unifies the fastest growing media agency in the UK
HIGH QUALITY, RELIABLE AND COST EFFECTIVE, 98% OF CUSTOMERS WOULD RECOMMEND POWWOWNOW.

WHY POWWOWNOW?

reliable hosted PBX service
Customer focused
At the heart of everything we do, PowWowNow will always deliver a simple and reliable hosted voice service that's designed with you in mind.
cloud PBX customer support
Dedicated support
Maintaining PowWowNow's industry leading support, your account manager and certified implementation team will help you every step of the way.
industry leader hosted voice system
Knowledge & expertise
We've been an industry leader for well over a decade, having started out building our own teleconferencing network from scratch.

GET IN TOUCH WITH OUR EXPERTS

See how Cloud PBX can be tailored to your business.
Call us on 0203 398 0232 to find out more, or request a callback.

Want to learn more about Hosted Voice?